Privacy Policy

At Party Auntie, we are 100% committed to protecting the privacy and security of all our clients. Our Privacy Policy explains the way we respect and protect the rights of clients and safeguard their information. If you have any requests concerning your personal information or have a query with regards to how we process your information, please contact us at hello@partyauntie.com.

When booking a party with Party Auntie, we collect the personal and event details you provided us with. When booking with Party Auntie, we will ask you if you’re happy to receive future updates and information from us. We will stay in touch with you in the run-up to your booking, however, unless you opted in to receive information after the party has passed, you will not hear from us again.

How we use your information :

● To provide a service linked to your party booking and any other services you have expressed an interest in.

● To gain important feedback with regards to the standards of our service and parties with the sole objective of improving the quality and standards of our events.

● To personalise any marketing offers or promotions that you may receive from us.

● To prevent and detect fraud against either you or Party Auntie Ltd.

We want our clients to be the first to hear about the latest news, offers, and promotions from Party Auntie. If you have not already subscribed to our mailing list and would like to do so, please click here. If you would like to un-subscribe at any time, please email hello@partyauntie.com.

We take the protection of your personal information seriously. Therefore, we wish to assure you that under no circumstances would we sell any of your personal data or information to a third party. We regularly change passwords and any personal data we have on file is encrypted.

Cookies are pieces of information stored by a web browser on your computer. Cookies are only used on the Party Auntie website to hold data from one page to another. They are not used to store personal information and most web browsers provide the option to turn off cookies. To be able serve our customers better and provide useful and relevant information about our service, as well as a better user experience, we monitor customer traffic and website use for our website www.partyauntie.com For more information on cookies, please see your web browser settings or help pages.

As a client, you have the right to correct or update your personal information for your party booking at any time. Please note, you will be required to provide your booking reference number and/or full name, address and occasion to ensure that we only accept amendments from an authorised person, i.e. the person who booked the party or a person authorised on behalf of the customer (the person who made the booking). Please note, proof of authorisation will be required at the time of contact. We will securely retain your personal and party booking information for as long as necessary for the purpose in which it was collected and in accordance with applicable law.

To ensure Party Auntie Ltd. are kept up-to-date with any new or changing policies, we constantly review our procedures. To maintain our high standards and with the best interests of our customers in mind, we may amend our Privacy Policy at any time. We advise that you check this Privacy Policy page yearly to ensure you are up-to-date with our latest Privacy Policy terms and conditions. Should you have any questions regarding our Privacy Policy please call our customer services team on 01435 508003 or email us at hello@partyauntie.com.

 

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